FAQ
All our events are 18+
At the event, which is held on two stages, you can go freely between the stages, which will be connected through the courtyard.
For all lost items, contact the venue at info@cvetlicarna.info.
In such cases, please contact our ticketing service provider at the following e-mail; info@entrio.si.
Smoking in closed spaces is legally prohibited, you can smoke in the designated areas in the courtyard of the venue.
Entry with a backpack is possible, but the security will inspect it before entry.
Yes, it is possible.
If you leave, re-entering the venue is not possible. The only way to re-enter is to buy a new ticket (if available).
You can print the ticket or show it on your phone. Please increase the brightness of the screen to maximum when showing the ticket for easier and quicker scanning.
If you buy a ticket from an unauthorized seller or from people on Facebook, you risk that your ticket is fake or has already been used, and in that case you will be refused entry.
We recommend buying tickets exclusively through the web or authorized sellers.
*If one person buys tickets for the whole group, be sure to divide the tickets by number so that you don't try to enter twice with the same ticket.
Be sure to bring your identity document with you, if the security guard at the entrance asks you to see the document and you do not have it with you, you will be refused entry.
Refunds are possible only in case of cancellation of the event, change of its date or in case of significant changes in the program. Refunds are not possible in case of personal problems such as illness, business obligations, change of mind or similar.
At the event, cash and card payments are possible.
For information about the opening and closing of the entrance, please check the Facebook event of the event you are attending.